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Privacy & Security Policy
Website Security
We understand that our customers are concerned about online security and fraud. That is why we take extreme care to protect the personal information you share with us. When you submit secure forms (such as during the checkout process or login process), we protect your information using the SSL (Secure Socket Layer) protocol. Our website is secured with a SSL certificate, issued by Go Daddy (www.godaddy.com). For more information regarding SSL, please refer to Regarding our secure certificate (SSL).

When submitting secure forms, your information is encrypted using AES-256 256-bit High-grade encryption before it is sent to us. This protects your information from being seen by a third party while it is transmitted.

All personal information on file is secured, and our employees have limited access to your financial information. For instance, only the last four digits of your credit card number can be viewed by sales representatives. The system which houses this information is secured and monitored.


Cookies
Cookies are used by us as well as many online retailers to help you keep track of your information for the duration of your visit. For instance, in order to keep track of items in your shopping cart, cookies are often required. Our cookies do not contain any information to personally identify you. We will never share the information contained in your cookies with any third parties.

You can disable cookies at your discretion and continue to use the site. However, you will not be able to use the shopping cart and to check out. Therefore, we recommend that you keep your cookies turned on.


Privacy
While browsing our site, your identity remains anonymous. For your security, and in order for us to view visitor trends, we track the IP addresses of all site visitors. Your identity, however, remains unknown to us unless you elect to provide it (such as by signing up for a newsletter or filling in a Contact Us form).

To fulfill your order and to keep you updated on the status of your order, we need to ask you for your personal information. This information includes your address, your name, telephone number, e-mail address, etc. Without having this information, it would be impossible for us to fill your order or to provide you with information about the order (tracking numbers, invoices, shipping questions, etc). We do not sell, rent or share your information to any third parties except as outlined below. You may on occassion receive E-Mails from us containing our current promotions and electronic discount coupons. If you do not wish to receive such E-Mails, please send a message to customerservice@lightwavesconcept.com and we will remove your address from our list. You may also call us at 800-670-8137 to opt out.

We employ third party companies whose functions include delivering packages, processing credit cards and delivering mail. These companies include UPS, VeriSign, USPS and FedEx. For the purposes of delivering and fulfilling your order, these third party companies may have limited access to your personal information. Extreme care is taken on our part to ensure that the information is shared in the most secure way possible. We also review the privacy policies of these third party companies to ensure that they correspond to our own.



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